DUE TO COVID-19 WE ARE PUTTING THE FOLLOWING POLICY IN ORDER EFFECTIVE IMMEDIATELY:

ORDER PROCESSING TIMES MAY BE DELAYED UP TO 24-72 HOURS DEPENDING ON HOW MANY ORDERS ARE AHEAD OF YOURS.

DELIVERY TIMES MAY BE DELAYED FROM CARRIERS DUE TO THE PANDEMIC. PLEASE NOTE THAT WE WILL DO OUR PART WITH MAKING SURE YOU HAVE THE TRACKING INFORMATION ON YOUR CONFIRMATION EMAIL/TEXT. ONCE WE DELIVER THE PACKAGE TO THE CARRIER WE HAVE NO CONTROL OVER THE DELAYS.

RETURNS OR EXCHANGES ARE NOT ALLOWED AT THE TIME FOR EVERYONE'S SAFTEY. 

WE ASSURE YOU THAT WE ARE WORKING HARD TO MAKE SURE EVERY ORDER IS RECEIVED AT A TIMELY MANNER! 

PLEASE CONTACT US BY EMAIL AT: customerservice@adorncreations.net OR BY PHONE AT: (803) 39ADORN (23676) for any questions or concerns you may have.

To get any pictures added to a design, please email them to our email address along with your order number. customerservice@adorncreations.net